Frequently asked questions for Opera Max for Android
Does Opera Max access my private or encrypted data (HTTPS)?
I’m not seeing any savings. What’s wrong?
Why don’t I get savings on Facebook, Twitter, and other apps?
Why do I see estimated savings for apps like YouTube and Netflix?
How does app management work?
Why is Opera Max using all my battery?
Does Opera Max support IPv6?
Android shows that Opera Max consumed more data than it saved. What’s wrong?
How can I report a problem I'm having?
My question isn't on this list. Where can I find out more?
Does Opera Max access my private or encrypted data (HTTPS)?
No. Opera Max does not optimize encrypted data. Any data traveling via a secure connection (HTTPS) is sent directly to the site or service your device communicates with. Opera Max never views the contents or proxies information sent through these connections. For more information, please review Opera's Privacy Statement.
I’m not seeing any savings. What’s wrong?
Opera Max saves data on text, images, and videos transferred over normal web connections. Opera Max can't compress binary or encrypted data, for example app installation or updates through Google Play or traffic on your bank or email applications. But, if you use other apps like WhatsApp or Instagram, you’ll start to see savings.
Why don’t I get savings on Facebook, Twitter, and other apps?
Facebook and Twitter by default use a secure connection to their services. Opera Max does not touch any secure, encrypted data. Some services may also compress videos or images before Opera Max gets the chance. In this case, Opera Max does not need to compress it any further.
Why do I see estimated savings for apps like YouTube and Netflix?
In some apps, Opera Max can limit how much data the app is allowed to use. This prevents excessive data use and runaway cost. Opera Max cannot accurately predict how much data the app would have used without the limit. The amount reported as saved is only an estimate that may differ from the actual savings depending on network conditions.
How does app management work?
Tap App management in the main menu to customize each app's behavior and fine tune your phone's data consumption.
In the SAVINGS tab, tap an app from the list on the left to turn off Opera Max savings and prevent your traffic from being compressed by Opera servers. When Opera Max savings is blocked, the app will receive the full data load intended from its developers. You will no longer see any data savings from this app. Tap an app from the list on the right to unblock Opera Max savings.
In the MOBILE tab, tap an app from the list on the left to block it from accessing mobile data. Blocking apps from accessing mobile data may prevent apps from consuming data without your knowledge–for example during background updates or stalled actions that began on a Wi-Fi connection–and may extend your phone's battery life. Tap an app from the list on the right to unblock it.
In the WI-FI tab, tap an app from the list on the left to block it from accessing data through a Wi-Fi connection. Blocking apps from sending and receiving background requests over a Wi-Fi connection may extend your phone's battery life. Tap an app from the list on the right to unblock it.
Why is Opera Max using all my battery?
It's not. Android assigns any battery used to transmit and receive data to the Opera Max app. But, in reality, it's the apps that consume that data that also consume your battery. Power efficiency is something we care about. Our tests show that battery usage with Opera Max enabled is almost identical compared to the same setup without Opera Max. When watching videos, you will actually reduce your battery usage slightly with Opera Max enabled (our tests show about a 5% gain). This is because the CPU uses a lot less power than data transmission processes, so high-traffic savings positively effect battery usage.
Does Opera Max support IPv6 on Android 4.4 (KitKat)?
In short, no. We're working on adding IPv6 support for KitKat, but for now you'll need to switch to IPv4 if you want to see data savings in Opera Max. To switch to IPv4:
Open your device's settings and select More networks > Mobile networks > Access Point Names.
Select the current APN and change the APN Protocol to IPv4.
Android shows that Opera Max consumed more data than it saved. What’s wrong?
On Android's Data usage page, it may seem that Opera Max has consumed all or most of your mobile data. This is misleading. Your apps are consuming the data, not Opera Max. When our virtual private network (VPN) is established, Android assigns traffic usage to Opera Max. If this is the case, you can check what apps are hogging your data in the Opera Max app.
No comments:
Post a Comment